Renata Capelosa

Renata Capelosa is the Head of Critical Incident Management for the Americas at SAP, where they drive customer escalations related to Ariba Solutions and oversee crisis management and communication. With over 28 years of experience in Information Technology, Renata has previously held positions such as SAP Basis Administrator at Cargill and Senior SAP Basis Administrator at Unilever, where they coordinated teams and managed SAP production systems. Renata holds a Bachelor's degree from USCS and an MBA in Computer and Information Systems Security from Universidade Paulista, among other qualifications.