Roberto Reyna has a background in systems engineering, having earned a degree from Universidad Nacional Autónoma de México between 2009 and 2013. Roberto's professional experience includes a role as a Technical Support Intern at Dirección General de Aeronáutica Civil from January 2007 to February 2008, where responsibilities included ensuring the proper functioning and maintenance of computer and communication equipment. Following this, Roberto spent over five years at SAP from March 2014 to July 2019, serving as a SAP Solution Manager Support Consultant and later as a Support Engineer, focusing on helping customers adopt innovative solutions and methodologies using SAP technologies.
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