Romina Martuneac

Romina Martuneac has a nine-year background in customer service, currently serving as the Head of Support Engagement Manager at SAP, where they manage a team focused on enhancing the support experience for SuccessFactors customers. Previously, Romina held various roles at HP, including Customer Loyalty Champion and Team Lead, where they developed customer engagement strategies and managed team performance. Romina also gained experience as an International Operations Executive at Orange Romania SA and as a Department Manager at Fashion TV. They hold a Bachelor's degree in Psychology and a Master's degree in Public Relations, Advertising, and Applied Communication.