Simone Zema is a CX Solution Advisor Team Lead with over 10 years of experience in SAP solutions, currently serving as the EMEA CX AI Lead. They have successfully driven business opportunities and improved operational efficiency through strong leadership and collaboration skills. Simone has a proven track record in demand generation, team management, and customer engagement, having significantly increased qualified opportunities and strengthened stakeholder relationships during their tenure at SAP. They hold deep expertise in mentoring, training, and supporting teams to excel in emerging areas like AI and Data Management.
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