Sonam Prasad is a seasoned technical writer with extensive experience in user assistance development. Prasad began the career at IBM from August 2012 to September 2014, followed by a technical writing role at Cognizant from September 2014 to October 2017. Subsequently, Prasad worked at Amazon as a technical writer from October 2017 to December 2019, before assuming the position of Senior User Assistance Developer at SAP Labs India in December 2019. Earlier experience also includes an internship at Bangalore Mirror in 2010. Educational qualifications include a Bachelor of Arts in Journalism and two Master of Arts degrees in Political Science and Government, demonstrating a strong foundation in communication and analytical skills.
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