Soumen B. is a seasoned Technical Quality Manager at SAP, a position they have held since 2023. Previously, they served as an Expert Support Engineer at SAP National Security Services from 2006 to 2023, where they led technical performance optimization services and built trusted relationships with high-value customers. Soumen's earlier experience includes a role as a Senior Programmer-Analyst at Pepco Holdings from 1997 to 2006 and as a Sales Professional at MCI Telecommunications from 1994 to 1996. They hold a B.S. in Business Administration from the University of Maryland Global Campus and are currently pursuing multiple advanced degrees.
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