Suzanne O'Kelly Johnson, PMP, is an accomplished professional with extensive experience in customer success, sales operations, and project management within the technology sector, particularly in SAP and cloud solutions. Currently serving as a Senior Customer Success Executive and Team Lead at SAP since August 2015, Suzanne excels in managing strategic customer relationships with significant portfolios. Previous roles include leadership positions in SAP's Intelligent ERP and Business ByDesign teams, along with a background in sales and partner channel development. Suzanne's earlier experience encompasses project management and IT leadership roles at organizations such as L&T Infotech, Amazon, Champion Enterprises, DR Horton, and ACS Technologies. Educational credentials include a Bachelor of Science in Management Information Systems from Florida Gulf Coast University and various degrees from Syracuse University and Onondaga Community College.
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