Thiago Fanfa is a Support Engineer currently working for SAP as a Concur Support Engineer since 2023. Previously, they held various roles including Technical Support Analyst at SDI.systems and Senior Trilingual Service Desk Analyst at HCL Technologies, where they provided multilingual support and managed user accounts for major pharmaceutical companies during the Covid-19 pandemic. Thiago also worked as a Fraud Protection Analyst at eDestinos Brasil from 2017 to 2018, and is pursuing an Associate's degree in Analysis and System Development at GRUPO UNINTER, expected to conclude in 2024. They are recognized for their fast learning ability and strong work ethics.
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