Yannick Robin is an accomplished technology professional with extensive experience in eCommerce and customer experience solutions. Currently serving as Regional Practice Lead Commerce for SAP CX Services Asia since February 2018, Yannick defines consulting strategies, supports strategic initiatives, and manages complex escalations. Previously, as Director of SAP CX Services Southeast Asia, Yannick built a high-performing team to enhance the delivery and value of SAP Customer Experience solutions. Earlier roles include Consulting Manager for SAP Hybris, where Yannick led a team across Southern Europe, and Principal Consultant at Blue Martini Software, focusing on business development and account management. With a foundational career beginning as a J2EE Developer at Rhodia and a Master's Degree in Information Technology from CY Tech, Yannick Robin combines technical expertise with leadership in the technology sector.
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