Ying Xu is a Senior Customer Success Manager at SAP, where they currently oversee a multi-million portfolio, driving adoption and ensuring a 100%+ renewal rate. With a solid background in corporate strategy, GTM planning, and financial analysis, Ying previously contributed to SAP’s Industry Go-To-Market Strategy team and led executive workshops to translate strategic priorities into actionable outcomes. Earlier in their career, Ying worked as a Financial Analyst at INVOKE, managing over 30 project portfolios. Ying holds a Master of Management in Retail Management from McGill University and has also served as President of the Concordia Chinese Students and Scholars Association. Currently, they are pursuing further education in Health, Assistance, and Nursing.
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