Erick Jacobs is a seasoned professional in business process management and human resources systems, currently serving as a Business Process Management Specialist at Sappi since August 2008, where responsibilities include managing Human Resources System processes in SAP and SuccessFactors, as well as project managing system implementations on both regional and global scales. Previous roles in Sappi include Human Resource Information System Manager and Business Process Engineer, focusing on HR efficiency and system innovations. Prior to Sappi, Erick worked with the Gauteng Provincial Government from June 1993 to July 2008 as a Senior HCM Consultant and Assistant Director of HR, overseeing various HR processes. Educational qualifications include a Labour and Industrial Relations Certificate from the University of Johannesburg and a Human Resources Diploma from Free State Technikion.
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