Kim Shaffer

Kim Shaffer, BBA, CTBS, is a Clinical Quality Systems Specialist at Sarah Cannon Research Institute since December 2014, serving as a subject matter expert in eQMS NC/CAPA/Audit modules. Prior experience includes a role as a Quality Analyst at Tennessee Health Connections, where responsibilities encompassed testing ownership, data integrity, and automated process implementation. Kim was previously the Quality Assurance Coordinator at Tennessee Donor Services, ensuring compliance with industry standards and performing detailed reviews of donor records. Earlier career highlights include roles as a Quality Assurance Supervisor/Medical Editor at MedQuist/Spheris and as an Administrative Assistant/Medical Transcriptionist at Page Campbell Cardiology. Kim holds a Bachelor of Business Administration in Healthcare Management from American InterContinental University.