Ana Alvarez Deza

Ana Alvarez Deza is a seasoned professional with extensive experience in Salesforce consulting and CRM management. Currently serving as a CRM Business Administrator at Sartorius Stedim Biotech since November 2024, Ana previously held the position of Senior Consultant at Niji, managing cloud-based Contact Center projects and leading Salesforce solutions for various sectors, including banking and real estate. With a strong background in project management and business analysis, Ana has successfully implemented customized Salesforce solutions, significantly improved lead generation, and enhanced client service processes. Prior roles include global Salesforce CRM Manager at Armacell, where Ana unified multiple Salesforce platforms, and several financial positions across well-known organizations, showcasing a robust blend of technical and analytical skills complemented by an Executive MBA from IE Business School.