Emma Sutton

Emma Sutton has 28 years of experience in Customer Support, specializing in software applications. Currently serving as the Director of Business Operations for early career talent development at SAS, Emma has successfully built and coached a remote team from infancy to 12 employees within a year. With an extensive background in technical support engineering, Emma has actively contributed to the SAS Technical Support Communities and effectively managed customer issues regarding SAS Customer Intelligence solutions. Previous experience includes working as a Technical Support Team Lead at Intrinsic. Emma holds a Bachelor's degree in Computer and Information Sciences and Support Services from Ridgeway School Wroughton. Strong interpersonal skills, adaptability, and a positive mindset characterize Emma's professional approach.