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Eric Genge is a seasoned IT professional with extensive experience in technical support, systems analysis, and training across various companies, including Nedbank, Absa Group, and Telkom. Currently serving as a Specialist Change Execution Analyst at Nedbank since September 2021, Eric is responsible for reporting and investigating payment issues. Previous roles include developing technical training materials and providing high-level support to corporate customers. Eric's background encompasses multiple positions where troubleshooting and customer assistance were key responsibilities, along with a strong foundation in IT service management and project management, underscored by a diverse educational background in information technology and related fields.
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