Thuli Tshabalala

IT Support Analyst at Sasfin

Thuli Tshabalala has diverse work experience in various roles. Thuli started their career at Monash University in 2013 as an Information Technology Help Desk, providing technical support to users and ensuring the implementation of processes. In 2016, they worked as a Project Coordinator at New Age Driving School, where they coordinated activities, liaised with clients, and ensured that project requirements were met. Later that year, they joined Afrox as a Business Process and Support Analyst, defining and redesigning business processes to drive efficiency and effectiveness. In 2017, Thuli joined Sasfin as an IT Support Analyst, conducting trend analysis, performing impact assessments, and documenting reports. Thuli then transitioned to the role of Incident Management Analyst, where they monitored incidents, documented procedures, and ensured activities met service level agreements.

Thuli Tshabalala's education history begins with studying Computer Programming at Udemy. The timeframe for this education is not specified.

In 2020 to 2021, Thuli attended the Google Mobile Academy and received the Google Africa Development Scholarship. The field of study was Mobile Web Development.

Furthermore, Thuli pursued a Bachelor of Business Science degree in Economics at Monash University, although the start and end years are not provided.

Additionally, Thuli possesses the ITIL Foundation certification from Pink Elephant South Africa. However, the month and year of obtaining this certification are not specified.

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