Susan Ramasodi

Group IT Customer Service Manager at Sasol

Susan Ramasodi is an accomplished IT and HR professional with extensive experience in digital transformation and change management. Currently serving as the Group IT Customer Service Manager at Sasol since June 2012, Susan leads IT service design initiatives and focuses on enhancing customer centricity in Information Management solutions. Prior roles at Sasol include Group IM Business Relationship Manager and Change Management Lead, where Susan improved decision-making and managed change management streams in technology projects. Susan's background also includes significant contributions at Anglo American as Communications & Change Lead and as a business owner of Ikageng HR Solutions. Susan's educational qualifications include a Postgraduate Certificate in Economics from the University of the Witwatersrand and a Bachelor of Commerce in Industrial Psychology, Business Management, and Labour Law from the University of the Western Cape.

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