Venkatesh Taluru

Venkatesh Taluru is an experienced IT professional with a total of 9 years in various client-facing roles. Currently serving as Engagement Manager and Team Lead for the Global IT Service Desk at SATCON Inc since July 2021, Venkatesh holds an ITIL-V4 certification and is responsible for managing a team that provides issue resolution through multiple communication channels, while overseeing the maintenance of IT and infrastructure services using the SPIRIT ticketing tool. Prior to this role, Venkatesh was a Retainer Senior Systems Engineer in Cloud Infrastructure Services at Zensar Technologies Limited from May 2018 to May 2021, and worked as a Senior Technical Support Associate at Tech Mahindra from September 2013 to April 2018.