Mohammed Alrayes

Mohammed Alrayes is a seasoned professional in customer service and system analysis, currently serving as a Senior Customer Services Representative at Saudi Electricity Company since April 2012. In this role, Mohammed is responsible for recording and following up on major client requests, preparing reports for government entities regarding request statuses, and drawing upon previous experience as a quality supervisor and customer service representative to ensure high-quality resolutions to complaints and requests. Prior to this, Mohammed worked as a System Analyst at Ebttikar, analyzing system requirements and developing technical documentation. Mohammed holds a Bachelor's degree in Computer Science and Information Systems from King AbdulAziz University, earned between 2007 and 2011.