Aljoharah Almutairi

Aljoharah Almutairi is a Senior Customer Experience Analyst at stc, responsible for introducing new products and enhancing customer value across various segments since March 2022. Previously, Aljoharah served as a Project Management Officer, gaining valuable experience in strategic project management within the TIP Rotational Program, and contributed to market expansion initiatives. As a Customer Experience Analyst, significant achievements included raising customer satisfaction by 20% and developing tailored customer journeys. Aljoharah's career began with a Coop Training position at stc, where responsibilities included creating analytical dashboards and improving customer experience through data analysis. Aljoharah holds a Bachelor's degree in Management Information Systems from King Saud University.