Mohammad al Sehaibani

Mohammad Al Sehaibani has over two decades of experience in the telecommunications and military sectors, currently serving as the Customer Service Operations (CSO) Performance Section Manager at Saudi Telecom Company since January 2003. In this role, Mohammad generates analytical reports on Key Performance Indicators (KPIs) to assist stakeholders in planning and decision-making, while also monitoring and analyzing KPIs to provide performance enhancement solutions. Previously, Mohammad held various managerial positions at Saudi Telecom, including overseeing the Windout Management & Service Quality Monitoring Systems, Broadband Support Systems, and leading e-Business Application Support. Earlier experience includes work as a Senior System Analyst for the Royal Saudi Air Force, where operational processes were improved through comprehensive systems analysis methodologies. Mohammad holds a Bachelor's degree in Information Systems from King Saud University.