Khalid Alharbi

IT Senior Specialist - Service Desk & Incident Management at Saudia Airlines

Khalid Alharbi is an IT Specialist currently working at Saudi Airlines since November 2022, focusing on Service Desk and Incident Management. Prior to this role, Khalid served as a Service Desk Operations and Incident Manager at Wipro from September 2016 to November 2022, where responsibilities included prioritizing customer issue resolution and enhancing overall customer experience through strategic service development. Khalid also held positions as a Desktop Support Engineer and Project Engineer, along with a summer internship at Saudi Aramco in 2015. Khalid holds a Bachelor's Degree in Information Systems from Minnesota State University, Mankato, earned between 2012 and 2015.

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