Carlos L. is a seasoned professional with a diverse background in customer service and account management across various industries. From November 2017 to July 2019, Carlos served as an Account Manager at Web.com, where responsibilities included driving company revenue through proactive sales strategies. Prior experience includes HRM Customer Service & Problem Resolution Rep II for Abbvie at Northgate Arinso, providing HR support and managing employee life cycles within various workforce management systems. Additional roles include Customer Service Representative positions at Ordertaking.com and Convergys, serving multiple clients in the insurance, medical, retail, and financial sectors. Carlos also worked as a Language Interpreter/Translator for ACT America’s Center for Translations, Inc., specializing in Spanish and Portuguese. Educational qualifications include a diploma in Mainframe Computer Operations from Computer Learning Center in Springfield, VA.
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