Kyle T. has extensive work experience in the healthcare industry. Kyle started their career at athenahealth in 2011, where they held various roles including Client Support Center Associate and Technical Project Associate. In these positions, they provided frontline support to clients, resolved complex issues, and collaborated with software developers.
In 2015, Kyle became a Senior Technical Project Associate, taking on project management responsibilities for new client onboarding. Kyle successfully managed data import projects and served as a liaison between clients and engineering development teams.
After that, Kyle transitioned to the role of Senior Project Associate, where they acted as a functionality expert for Athenanet, resolving issues and working closely with internal and external stakeholders.
In 2017, Kyle was promoted to Manager, Product Knowledge and led a team of clinical product functionality experts. Kyle was responsible for their productivity and career development, managed client expectations on escalated issues, and created reports using SQL and Salesforce Wave Analytics. Additionally, they collaborated with project managers and maintained relationships with R&D leadership.
Kyle's work experience also includes roles at MaineHealth as a Senior Financial Analyst and at SaVida Health as a Senior Revenue Cycle/EHR Administrator. Currently, they hold the position of Director of Information Technology at SaVida Health, starting in 2022.
Overall, Kyle has demonstrated strong technical and managerial skills throughout their career, with a focus on providing excellent customer support and implementing efficient solutions.
Kyle T. completed their education at Husson University and Mount View High School. From 2002 to 2006, they attended Mount View High School and obtained their High School Diploma with a focus on High School/Secondary Diplomas and Certificates.
At Husson University, Kyle T. pursued a Bachelor's degree in Accounting from 2006 to 2011. Concurrently, they also pursued a Master of Business Administration (MBA) in Business Administration, Management and Operations, which they completed within the same timeframe.
Overall, Kyle T. completed their education with a Bachelor's degree in Accounting and a Master of Business Administration (MBA) with a focus on Business Administration, Management and Operations from Husson University, after obtaining their High School Diploma from Mount View High School.
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