Ajay Pal S. has a diverse work experience spanning over two decades. Ajay Pal is currently working as a Technical Account Manager at Saviynt since 2023. Prior to this, they worked at Aujas from 2015 to 2023, where they held various roles including Director IAM - Service Excellence and Growth, Delivery Head - Identity and Access Management, and Project Manager - Identity and Access Management.
Before joining Aujas, Ajay worked at Dell Services from 2011 to 2015, where they served as a Project Program Management Advisor and was responsible for providing project and program management advisory. Ajay Pal also worked on several projects across platforms, managing activities such as planning, budgeting, resources deployment, and risk identification and mitigation.
Prior to Dell Services, Ajay worked at Clarity Commerce Solutions as a Software Quality Assurance Lead from 2010 to 2011. Ajay Pal led a team of QA professionals and provided guidance to the development teams. Ajay Pal also developed test cases and scenarios for an Inventory Management System.
From 2009 to 2010, Ajay worked at Prologic First India Pvt. Ltd as a Client Services Manager. Ajay Pal supported the transition from sales to the project team, finalized the statement of work, and conducted pre-sales activities. Ajay Pal also provided support to UK-based clients for the implementation of PMS and accounting products.
Before that, Ajay worked at MICROS Systems Inc as an Implementation Consultant from 2007 to 2009. Ajay Pal provided technical overviews of products during sales demonstrations and managed installation and training activities for specialized software packages.
Ajay's earliest work experience was at Marriott International, where they held various roles in the Food and Beverage department from 2000 to 2007. Ajay Pal worked as a Food and Beverage Manager and later as a Food and Beverage Outlets Manager. Ajay Pal also completed the Management Development Program during their time at Marriott.
Overall, Ajay Pal S. has a strong background in technical account management, IAM service excellence and growth, project and program management, software quality assurance, and client services. Ajay Pal has experience working with various companies in the IT, hospitality, and retail industries.
Ajay Pal S. has a diverse education history spanning multiple disciplines. In 1992-1995, they attended Guru Nanak Dev University and obtained a Bachelor of Science degree in Chemistry, Physics, and Maths. Ajay Pal then pursued an Advanced Diploma in Hospitality Management at Chisholm Institute from 1995-1999. Continuing their education, they obtained a Master of Business Administration (MBA) in Operations Management from Sikkim Manipal University through distance education from 2014-2016. Recently, Ajay Pal S. completed a Doctor of Philosophy (PhD) in Business Administration, Management, and Operations at the Indian School of Business Management and Administration from 2018-2020.
In addition to their formal education, Ajay Pal S. has obtained various certifications. These include being an Okta Certified Professional from Okta (obtained in February 2023), completing the Level 1: Trustee Exam from CyberArk (obtained in July 2022), and earning the Remote Support Administrator v22 certification from BeyondTrust (obtained in July 2022). Ajay Pal is also a Certified ScrumMaster and holds the ISTQB-BCS Certified Tester Foundation Level certification, although the specific dates of completion are not provided. Ajay Pal S. has other certifications as well, such as the ITIL® 2011 Certificate in Foundation Level, Impact Leadership from Marriott International, Lean Six Sigma Green Belt Certification from KPMG, Microsoft Certified Systems Administrator - Messaging 2003 from Microsoft, PRINCE2® Practitioner from APMG-International, The 7 Habits of Highly Effective People "Signature Program" from Marriott International, and Train the Trainer - Level I, II, III from Marriott International. However, the specific dates of completion for these certifications are not mentioned.
August, 2023 - present