Richard Cerrato

Richard Cerrato is an experienced operations and support manager with a diverse background in leadership and team management. Currently serving as the Manager of Support Operations at Saviynt since November 2021, Richard previously held the position of Regional Manager at Chano and Son's Inc, where responsibilities included overseeing an 80+ person team and improving AIB audit scores significantly. With nearly two decades at CA, Inc and CA Technologies, Richard contributed as Support Manager and Support Delivery Manager, focusing on professional development, training, and problem resolution, and earlier in their career, served as Support Manager at Southwestern Bell Wireless.