Smit Parikh

Associate Engineer, Support Operations at Saviynt

Smit Parikh has a diverse work experience in various roles and industries. They started their career as an Internship Trainee at World4Engineers in 2016. They then worked as a Computer Technician at Hardware Clinic, where they set up hardware, installed software, and managed networks.

In 2017, Smit joined Shrijala Engineers as an IT Support Specialist, where they accessed software updates, learned about organization-supported software and hardware, and resolved problems by testing fixes.

Smit continued their IT support specialization at Lakehead University in 2019 during their Internship Program. Here, they developed an IoT-based hardware and Android application for food monitoring, integrating sensors and microcontrollers. They also created a user interface to display real-time sensor values and food history.

In the same year, Smit also worked at City of Thunder Bay as an IT Support Specialist. In this role, they troubleshooted and recommended solutions for computer software, hardware, and network problems. They also maintained records and reported on technology issues.

In 2018, Smit joined Walmart Canada as a Cashier and later transitioned to the role of Customer Service Manager in 2020, where they likely managed customer service operations.

In 2021, Smit worked as an L2 Deskside Support Technician at Kyndryl. Their responsibilities included incident validation, diagnosis, and resolution based on initial notification from Kyndryl customer service.

Currently, Smit is an Associate Engineer in Support Operations at Saviynt, starting in December 2021. The details about their specific role and responsibilities at this organization are not provided in the given information.

Smit Parikh completed their Master of Science (MS) in Computer Science from Lakehead University, where they studied from 2018 to 2020. Prior to that, they obtained a Bachelor's degree in Computer Science and Engineering from Gujarat Technological University, where they attended from 2013 to 2017.

In addition to their formal education, Smit has obtained several certifications. In August 2022, they completed the "Preventing Discrimination & Harassment: Canada Employee V2" course from Traliant. In July 2022, they obtained a certification in "Cloud Privileged Access Management" from Saviynt. In December 2021, they also earned the "Saviynt IGA Level 100" certification from Saviynt.

Furthermore, Smit has completed the "AWS Certified Solutions Architect - Associate (SAA-C01): 1 Cloud Services Overview (2019)" course provided by LinkedIn in August 2020. Lastly, they participated in the TECH EXPO (Project Exhibition) organized by Parul University in April 2017.

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Timeline

  • Associate Engineer, Support Operations

    December, 2021 - present