Soyoung Ham

Soyoung Ham is a seasoned operations professional currently serving as the Director of Customer Success Operations at Saviynt, where they focus on enabling customer success through scalable systems and actionable data. Previously, they held various roles at Invoca, culminating in the position of Director of Customer Success Operations & Strategy, driving initiatives to enhance customer journeys and business outcomes. Soyoung has also worked as an International Business Manager at Hancom Corp/ThinkFree Inc, where they successfully developed sales strategies across multiple regions. They hold a Bachelor's Degree in Food Science and Technology from Seoul Women's University and have studied Global Marketing at The University of British Columbia.