Bandelal Kohar

Bandelal Kohar possesses extensive experience in customer service and management, currently serving as a Customer Service Vendor Management professional at SBI Card since June 2022, overseeing contact center performance. Prior to this role, Bandelal held positions including Customer Service Manager at BharatPe and Assistant Manager at Concentrix, where responsibilities included managing teams of advisors and ensuring quality and productivity standards. Bandelal's career began at Tech Mahindra as a Team Leader in operations, recognized as a top performer in customer service and people management. Bandelal holds a Bachelor of Commerce degree in Accounting from Jaipuriya College and the University of Calcutta, completed from 2003 to 2007.