Customer Service and Sales Operations

The Customer Service and Sales Operations team at SBI Cards and Payment Services Ltd is responsible for delivering exceptional support to cardholders while driving sales initiatives across various regions. They manage vendor relationships to ensure high-quality customer interactions, oversee collections, and strategize to enhance service delivery and sales performance. This team also focuses on training sales personnel and implementing digital marketing strategies to promote the diverse credit card portfolio, ensuring a tailored approach to meet the unique needs of individual and corporate clients.