Sean Murphy

Customer Success Leader at SBLI

Sean Murphy is a seasoned professional with extensive experience in customer service and operations leadership. Currently serving as a Customer Success Leader at SBLI since 2023, Sean focuses on designing high-performance teams to enhance service outcomes for policyholders. Prior to this role, Sean was self-employed as an Operations and Customer Support Executive, where project management and customer experience improvements were key responsibilities. As the Director of Customer Care at Bobs Discount Furniture, Sean facilitated operations for multiple call centers while managing significant budgets and achieving impressive performance metrics. Sean’s career also includes roles as a Senior Project Manager at Computer Intelligence Associates, Director of 311 for the City of Somerville, and Senior Manager of Policy Services at Sun Life Financial, showcasing a consistent track record of driving operational excellence and customer satisfaction. Sean holds a Bachelor of Arts in Communications from Massachusetts College.

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SBLI

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Since its founding in 1907 by eventual Supreme Court Justice Louis Brandeis, SBLI has helped protect over a million families with affordable, dependable life insurance. Products can be purchased through multiple sales channels including our trusted independent distribution partners across the country. Through the SBLI Charitable Foundation, the company is an active member of the community, supporting organizations such as the American Heart Association, American Diabetes Association and the National Multiple Sclerosis Society. SBLI became a mutual insurance company in 2017 and has earned an A+ rating from the Better Business Bureau and A rating from A.M. Best for financial strength. Visit www.bbb.org and www.ambest.com for more information. Disclosures about SBLI’s LinkedIn Company Page and other social media sites are located at www.sbli.com/socialmedia/. For additional information on how SBLI handles personal information, please go to www.sbli.com/privacy-policy/ Life Insurance Producers - visit www.sblibrokerage.com. Other Professionals - visit www.sbli.com.


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201-500

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