Nicole Hollis serves as an Engagement Manager at SBM Management Services, LP, overseeing a team of over 200 associates and spearheading initiatives that achieved a 15% increase in employee satisfaction. Previously, Nicole worked as a People Operations Associate at Wonolo, where responsibilities included conducting comprehensive orientations and developing strategies for enhanced employee engagement. As a District Manager at Waffle House, Inc., Nicole managed multiple restaurants, achieving significant success in P&L metrics and improving health inspection scores. Nicole's career began as a Sales Associate at Guaranty Bank/Best Bank, and Nicole holds a Bachelor of Science degree in Health Care Administration from Clayton State University.
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