Amaka Anagbakwu is a Strategic Account Manager at Software Business Solutions Consulting (SBSC) since March 2020, where responsibilities include engaging and growing SBSC's largest clients in management and technology consulting. Previously, Amaka served as a Technical Account Manager at Swift Network, providing business solutions for SMEs, and as a Client Experience/Technical Support Officer, achieving a 50% increase in departmental efficiency through effective complaint resolution. Experience includes an NYSC internship at Oyo State College of Agriculture and Technology, enhancing student learning and research, and a Customer Service Representative role at Mountain Top Microfinance Bank, handling customer inquiries and account documentation. Amaka holds an MBA from the University of Lagos and a Bachelor's degree in Agricultural Economics from Michael Okpara University of Agriculture Umudike.
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