Scaled Agile
Katie Smith is a dedicated professional with significant experience in customer engagement and sales roles. Currently serving as a Senior Customer Engagement Specialist at Scaled Agile, Inc. since November 2020, Katie has previously held positions including Customer Engagement Specialist and Customer Success Representative. Prior experience at Vaisala included roles as an Inside Sales Representative and Customer Services Technician, where responsibilities encompassed customer interaction, technical support, and documentation creation. Katie's career also includes management experience as a Section Leader at Asda, focusing on team management, training, and customer service. Proficient in Salesforce and EBS, Katie combines technical expertise with strong communication skills.
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Scaled Agile
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Scaled Agile, Inc., is the provider of SAFe®, the world's leading framework for business agility. Through learning and certification, a global partner network, and a growing community of over 800,000 trained professionals, Scaled Agile helps enterprises build agility into their culture so they can quickly identify and deliver customer value, capitalize on emerging opportunities, and improve business outcomes. Scaled Agile is a contributing member of the Pledge 1% corporate philanthropy and community service movement.