Nick Niemi has a diverse work experience, starting with their current role as a Senior Software Engineer and Support Lead at ScalePad, which they have held since March 2023. Prior to that, they worked as a Software Developer at ScalePad from May 2018 to June 2023.
Before joining ScalePad, Nick worked at Acadia University as a Service Desk Consultant from September 2013 to April 2018. In this role, they assisted clients with resolving software and hardware issues, provided data recovery services, and created or modified programs and scripts as needed.
Additionally, Nick worked at HGS Canada Inc. as a Lead Associate from May 2013 to September 2013. In this position, they were responsible for training and coaching newly hired agents in the Technical Support Consultant role, effectively communicating the company's goals and objectives, and teaching problem-solving and communication skills to customers.
Nick Niemi attended Acadia University from 2006 to 2010, where they pursued a Bachelor's Degree in Computer Science.
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