Virginie C.

Virginie C. is a seasoned Customer Success and Account Management professional with extensive experience in SaaS and digital marketing. Currently, Virginie serves as a Senior Customer Success Manager for Strategic Accounts at Scaleway and is an active member of the Women of Customer Success and Women Sales Club. Previous roles include Customer Success & Account Management Lead at Kili Technology, where Virginie led a cross-functional team to enhance client satisfaction across various industries, and multiple leadership positions at L'OCCITANE Group, culminating in digital transformations for e-commerce platforms. Earlier, at Effinity, Virginie excelled in account and traffic management, significantly boosting campaign performances and sales growth. Virginie holds a Master’s degree in Management and Marketing from KEDGE Business School and has additional academic credentials from Aston University and the Media Institute.