Elizabeth Asarfo-Adjei is an experienced customer relationship management professional with over 15 years in the industry. Currently serving as a Customer Relationship Manager at MTN Ghana since December 2008, Elizabeth excels in ensuring effective customer service delivery, complaint management, and customer loyalty initiatives, alongside responsibilities in verification of bills and payments, and credit management. Previously, Elizabeth worked as a Corporate Account Manager and Retail Support at Barclays Bank Ghana Ltd from October 2007 to October 2008, focusing on portfolio management, credit management, and customer service. Academic qualifications include a Master of Business Administration (MBA) in Marketing from Wisconsin International University College and a Bachelor of Business Administration (BBA) in Accounting from Methodist University College-Ghana.
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