Omar Sonbosy is an IT Project Manager specializing in eCommerce, currently leading digital projects at scandiweb since 2024. They oversee end-to-end project management, focusing on team communication and alignment to enhance service quality. Previously, they served as a Contact Center Supervisor at Teleperformance from 2019 to 2020, where they implemented coaching techniques and process improvements that significantly boosted team performance and customer satisfaction. Omar also holds a Bachelor of Commerce in Business Administration and Management from Ain Shams University, with studies ongoing.
This person is not in any teams
This person is not in any offices