Joseph O'Brien

Technical Support Specialist at ScanForce

Joseph O'Brien has eight years of work experience, beginning in 2010. Joseph's first job was as an Apprentice at Orange Chair, where they were responsible for removing fabric from furniture and learning how to reupholster furniture. In 2010, they also began working at Strait and Lamp Lumber as a Truss Assembler, where they were part of a team that put together trusses. In 2013, they began working as a Driver Helper at UPS, followed by a Preloader role in 2014. In 2015, they started working at OfficeMax as a Sales Tech Consultant, where they assisted customers in purchasing technology. In 2016, they began working at Office Depot as a Senior Sales Consultant - Technology, where they repaired computers and smartphones and assisted customers in purchasing any and all technology. In 2018, they began working at Shoptech Software - Manufacturing Software as a Hardware Support Tech Level II and a Technical Support Analyst. Lastly, in 2022, they began working at ScanForce as a Technical Support Specialist.

Joseph O'Brien has a Bachelor's degree in Game Design from Full Sail University, which they obtained between 2011 and 2014. Joseph also obtained a Certification in Construction Finishing and Framing from Great Oaks Career Campuses between 2008 and 2010. In addition, they have obtained numerous certifications from LinkedIn since 2021, including Learning VPN (obtained in June 2022), Tech Career Skills: Getting Promoted (obtained in June 2022), Writing Emails People Want to Read (obtained in June 2022), Becoming Indistractable (obtained in November 2021), The Foundations of Fiction (obtained in November 2021), Customer Service: Call Control Strategies (obtained in July 2021), Confronting Bias: Thriving Across Our Differences (obtained in June 2021), Unconscious Bias (obtained in June 2021), Beating Procrastination (obtained in December 2021), Being an Effective Team Member (obtained in December 2021), How to Speak So People Want to Listen (obtained in December 2021), Managing Career Burnout (obtained in December 2021), Managing Your Career as an Introvert (obtained in December 2021), Multinational Communication in the Workplace (obtained in December 2021), Overcome Overthinking (obtained in December 2021), Staying Positive in the Face of Negativity (obtained in December 2021), The Cure for Impostor Syndrome (obtained in December 2021), Understanding and Supporting Asian Employees (obtained in December 2021), and Unlocking Your Potential (obtained in December 2021).

Links

Previous companies

Office Depot logo
UPS logo
Shoptech Industrial Software logo

Timeline

  • Technical Support Specialist

    November, 2022 - present