Gemma Hallworth

Gemma Hallworth possesses extensive experience in customer service coordination and administration, having worked in various roles since 1996. Currently serving as a Customer Care Co-ordinator at Scapa since March 2013, Gemma excels in processing orders, handling inbound calls, and supporting the external sales team. Previous positions include Customer Services Administrator at Grace Cole Limited, eBusiness Customer Interaction Team Advisor at 3M, and Customer Services Representative at Starkey Hearing Technologies, showcasing a strong background in managing customer inquiries and delivering exceptional service. Gemma began their career as an Office Junior at Profile Industrial Doors, where key administrative skills were developed, and also gained retail experience at Going Places Travel Agents. Education includes NVQ Levels 2 and 3 in Administration and Key Skills from Damar College, supported by GCSEs from Hazel Grove High School.