Ryan Smith is an experienced IT professional specializing as a System Administrator at SCD Information Technology since March 2023, previously serving as a Desktop Support Engineer at Tecore Networks from March 2021 to March 2023. Expertise includes daily troubleshooting, server backups, and asset management during employee onboarding and offboarding. An internship as a Network Engineer at Prometric involved managing the Avaya VoIP system and supporting VoIP network connectivity, alongside responsibilities as a SharePoint Administrator. Ryan's educational background includes a Bachelor's degree in Information Technology from Towson University and an Associate's degree in General Studies from Harford Community College. Experience prior to the IT field includes various customer service roles.
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