Athena Phan has over a decade of experience in customer service and operations within retail and ecommerce environments. Currently serving as an Ecommerce Stock Associate at Ralph Lauren since January 2019, Athena has improved team efficiency by 20% through effective communication and task delegation. Proficient in stock control management, IT systems, and training new staff, Athena consistently maintains a high accuracy rate in stock management. Previous roles include Sales Assistant at Scene to Believe, Event Photographer/Technician & Logistics Officer at MARCS | David Lawrence, and Rides Operator at Luna Park Sydney, showcasing a diverse skill set in both sales and operational support. Athena graduated from Bonnyrigg High School.
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