Karen Skinner

Karen Skinner is currently the Group General Manager of Customer and Destinations at Scentre Group, where leadership focuses on creating extraordinary customer experiences across Westfield Centres in Australia and New Zealand. With a career spanning over three decades, Karen has held various roles within Scentre Group, including General Manager Centre Experience and Deployment Lead - Marketplace, where responsibilities encompassed enhancing customer interactions and deploying new platforms. Previous experience includes management positions at Everwise, Westfield, Cara & Co, Lonsdale London Australia, Nine West, FJ Benjamin Fashions, Aveda, David Jones, and MYER. Karen holds a Bachelor of Business from the University of Technology Sydney and is pursuing further education at the USC Marshall School of Business. Additionally, participation in an Executive Leadership program at FutureYou Advisory underscores a commitment to continuous professional development.