Zachary Kratzer

Zachary Kratzer has a strong background in IT support and has worked for various companies throughout their career. Zachary started their career at Apple in 2011 as a Certified Mac Technician, where they focused on providing excellent customer service and technical support. During their time at Apple, they also took on the role of a mentor, teaching their peers how to provide tailored solutions to customers. Zachary then joined Bell Techlogix, Inc. in 2015 as an Apple Technician, responsible for installations, maintenance, and repairs of Apple computers in four school districts. Zachary also supervised a team of technicians. In 2016, they moved to The Scheduling Institute as an IT Support Lead, and in 2019, they joined Booster as a Senior IT Specialist.

Zachary Kratzer attended Georgia State University Perimeter College from 2004 to 2007, where they pursued a degree in History Education. This indicates that their field of study was focused on education with a specialization in history. In April 2013, they also obtained a certification as an Apple Certified Mac Technician from Apple Inc.