Anna Chachalatos

Anna Chachalatos currently serves as the Head of CX Management Subscription Sweden at Schibsted, leading a central Customer Experience team to enhance the customer experience across various brands, including Aftonbladet and Svenska Dagbladet. With a solid foundation in customer relationship management, Anna previously held roles at Svenska Postkodlotteriet, where responsibilities included building a CRM team and driving customer experience strategy. Earlier experiences include positions at Citroën and Mitsubishi Motors Corporation, focusing on digital media and marketing operations, respectively. Anna Chachalatos holds a Master’s degree in Business Administration and Economics from Stockholm University and a Bachelor’s degree in Business Administration with a focus in Marketing from Södertörn University.