Susanné Ahlström

Susann Tscherner has extensive experience in administrative and customer service roles, currently serving as an Office Assistant/Sachbearbeitung at Agr Europe GmbH since June 2014, where key responsibilities include handling various administrative tasks. Previously, Susann worked as an English Teacher at Mortimer English Club from October 2013 to August 2014, focusing on teaching children the English language. An extensive tenure at Apple Europe from December 2002 to April 2013 included roles as a Carrier Claims Representative in Logistics, where management of claims against carriers for lost or damaged goods was a primary focus; specialized in handling distressed deliveries; and provided technical support to English and German-speaking consumers while also training other support agents. Educational background includes a State Certificate in Economical Assistance from TÜV HBFS für Wirtschaftsassistenz and a Mittlere Reife from Adolph-Diesterweg-Realschule.