Gary McKernan is an experienced professional in the financial and wealth management sectors, currently serving as Senior Communications Manager at Schroders Personal Wealth since October 2019. McKernan has held various roles within the organization, focusing on client insights, experience improvement, and external research collaboration. Previous experience includes significant positions at Lloyds Banking Group, where McKernan supported frontline colleagues and managed a team of Personal Relationship Managers to enhance customer service and operational efficiency. Earlier roles at Bank of Scotland encompassed private banking management and customer service leadership. Gary McKernan holds a Professional Certificate in Marketing from CIM and has a strong background in enhancing customer experiences through strategic insights and stakeholder engagement.
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