Jen Pulling possesses extensive experience in customer service, sales, and children's literature. Currently a bookseller at Schuler Books since May 2006, Jen applies sales expertise and knowledge of children's literature to enhance the bookstore experience for young readers and families. Previous roles include visual merchandising to optimize store layouts, serving as a Call Center Specialist at MSU Federal Credit Union, and as a Customer Service Associate II at Independent Bank, where Jen focused on client interactions and cross-selling opportunities. Jen's experience also includes account representation at Medline Industries, community engagement assistance at Jackson District Library, and academic support as a graduate assistant at Eastern Michigan University. With a Master's degree in Children's and Adolescent Literature and a Bachelor's degree in the same field, Jen has cultivated a strong background in promoting literacy and educational initiatives.
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