Rowan Alberts

Rowan Alberts is a seasoned professional in the financial services and retail sectors, currently serving as a Senior Operations Professional at Ameriprise Financial Services, LLC since January 2018. In this role, Rowan focuses on processing wire transfers while ensuring exceptional customer service and effective communication of business processes. Previously, as a Senior Relationship Specialist, Rowan improved customer service through timely communication and problem resolution. Concurrently, Rowan has worked as a Sales Associate at Schuler Shoes since August 2016, achieving significant sales while fostering customer relationships. Earlier experience includes serving as a Team Lead at Gertens, where Rowan managed shipping and logistics operations, overseeing a diverse team to enhance customer experiences. Rowan holds a Bachelor of Science degree in Accounting and Finance from Bethel University.