James Bickham is a seasoned technical writer with over ten years of experience, currently serving as a Senior Knowledge Management Strategist at DAFgiving360. They have previously held roles in knowledge management and technical writing across various organizations, including the Research Foundation of The City University of New York and Schwab Charitable. James has a unique ability to connect complex ideas and create actionable strategies, fostering collaboration and knowledge retention within growing teams. They hold a BA in English and Business from The University of Texas at Austin and have also engaged in leatherwork, both as an apprentice and instructor.
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